Shipping Policy
Age Requirement: Customers must be at least 21 years of age to purchase wine, spirits, beer, and all other alcoholic beverages. By placing an order with Cellars Fine Wine & Spirits, customers affirm they are at least 21 years of age. Proof of age will be required for all alcohol-related purchases.
Receiving Deliveries: All deliveries containing alcohol must be received by an adult of legal drinking age (21 and older). Customers will be required to present proof of age upon accepting deliveries containing alcoholic products.
Order Processing: Most orders are processed and dispatched from the warehouse within 24 hours. While Cellars Fine Wine & Spirits will make every effort to accommodate customers’ delivery needs, specific delivery dates cannot be guaranteed.
Upon completion of an order, an email will be sent immediately to acknowledge receipt, followed by a subsequent email confirming the order has been processed and is ready for shipment. Should any issues arise with an order, Cellars Fine Wine & Spirits will provide a notification to the customer by the end of the next business day regarding the status of the order.
While we strive to ensure the accuracy of product listings on our website, Cellars Fine Wine & Spirits cannot be held responsible for typographical errors, pricing discrepancies, or omissions. We appreciate your understanding regarding this matter.
Please be advised that the shipping costs provided upon checkout are estimated, and are subject to change.
Shipping Expectations
Cellars Fine Wine & Spirits provides domestic shipping options with the following scheduling time frames:
Ground Delivery: Delivery to all business addresses between 9:00 AM and 5:00 PM local time.
Home Delivery: Delivery to all residential addresses between 9:00 AM and 5:00 PM local time.
Home Delivery (Evening): Special evening delivery to most residential addresses between 5:00 PM and 8:00 PM local time.
CELLARS FINE WINE & SPIRITS DOES NOT OFFER INTERNATIONAL SHIPPING. ALL SHIPMENTS ARE STRICTLY LIMITED TO DOMESTIC DESTINATIONS WITHIN THE UNITED STATES OF AMERICA.
Shipping Delays: Shipments may be delayed or held due to weather, delays from the shipping company, and other forces beyond Cellars Fine Wine & Spirits' control. In such cases, Cellars Fine Wine & Spirits will notify customers of any anticipated delays. Please note, Cellars Fine Wine & Spirits does not ship to hotels, motels, or similar accommodations. Shipments are strictly for personal use and not for resale.
Shipping Regulations: Numerous states have regulations which restrict the shipment of wine. We regret any inconvenience if we are unable to ship to your location.